Master negotiators ask 3-4 questions, not “lots and lots of questions”…

A popular tip in negotiation and sales training is to ask “lots and lots of questions”. The underlying premise is that the more questions you ask, the more likely you are to end up with more and better (more accurate, recent, relevant etc.) information. You are also less likely to go wrong as a result […]

What a Super Bowl Champion’s “SYSTEM” Calls For in Their Human Performance Event

In Start With No, Jim Camp revised a famous quote from Packers coach Vince Lombardi by discussing something he heard Lombardi say in person during spring practice in 1965. “Winning isn’t everything, but the will to prepare to win is everything,” Lombardi said. Think about that in the context of everything the Camp System of […]

Negotiating with those who have harmed, hurt, or humiliated you

Humankind has always been a hurting race. We are a race in which individuals and groups hurt and get hurt by others. Sometimes, we are unaware that we are hurting others, and sometimes we are quite aware that we are doing so. Sometimes we are culpable of the hurt we cause, and sometimes, we are […]

Negotiating with real or phantom adversaries?

In many negotiation situations, we humans act on the basis of what can best be described as an intuitive sense regarding who wields decision making rights in a group setting. After identifying such people, we often initiate the negotiation with that person through an intermediary. This implies that we identify those (we believe) wield influence […]

Negotiation and Cold Calling: What is your organization up to? (Conclusion)

The link between individual and team effort When I started this piece, I deliberately did not plunge into a description of the difficulties and challenges encountered on a call. These are important – and I daresay most people will readily admit to the existence of those difficulties and challenges. I also suspect that many will […]

Negotiation and Cold Calling – What is your organization up to? (Part 13)

22) You agree to a follow up call or secure a face to face meeting without negotiating an agenda In the previous post I wrote for this series, I concluded with the point that your adversary asking for a presentation can actually be a problem that you encounter or cause. To conclude it is an […]

The danger of WE in negotiation

A rule of the Camp system is to never make assumptions. Actually, it instructs us to almost never make assumptions. When creating a checklist Camp negotiators will make some assumptions about baggage that our adversary has with us, so that we raise it when appropriate and find out if it is indeed a problem and […]

Negotiation and Cold Calling – What is your organization up to? (Part 12)

19) What is the next decision you seek? A characteristic feature of the way untrained negotiators speak is to think in terms of a favorable outcome or event. How many times have you heard these or similar things? “I want to get that job” “I want at least a 20% hike on my current salary” […]